Where To Go For Care
Choosing the right healthcare option can save you time, reduce costs, and help you get the care you need when you need it. Whether it’s a routine checkup, a minor illness, or an urgent medical concern, understanding your options can help you make informed decisions.
Get the Right Care at the Right Time
| Level of Cost | Location | When Do I Use This Type of Care? | |
| No Cost | In-Network Virtual Visits | • Upper Respiratory Infection • Rash • Sinus Infection • Sore Throat |
• Back Pain • Urinary Tract Infections • Sprains or Strains • Colds and Flu |
| $ | Primary Care | • Annual physicals • Chronic condition care • Routine, primary, and preventive care • Mental health needs |
• Regular health screenings • Non-urgent treatment of minor ailments & illnesses • Vaccinations |
| $$ | Urgent Care | • Migraines or Headaches • Cuts that need stitches • Stomachache & vomiting • Fever, cold, flu, or sore throat |
• Back Pain • Animal Bites • Urinary Tract Infections • Sprains, strains, & sports injuries |
| $$$ | Emergency Room | • Chest pain • Stroke or TIA • Seizure • Head, spine, & neck injuries • Loss of consciousness • Life threatening emergency |
• Uncontrolled bleeding • Difficulty breathing • Broken bones • Poisoning, including overdose • Suicidal thoughts |
If you believe you are experiencing a medical emergency, go to your nearest emergency room or call 911, even if your symptoms are not as described here.
Call or text 988 or chat 988lifeline.org for support related to suicidal thoughts, mental health, and/or substance abuse crisis.
Have Questions About Your Plan? Contact Your Alight Health Pro
- Phone: 866-618-3006
- worklife.alight.com/DTFOC