Medical
Aetna
Group #170220
Customer service: 866-979-0237
aetna.com
CVS Virtual Health Pharmacy Care
CVS.com/virtual-care
Prescription
Aetna
Group #170220
Rx Member Services and Mail Order:
888.792.3862
Specialty Pharmacy: 866.782.2779
aetna.com
Health Savings Account (HSA)
Fidelity
800.544.3716
netbenefits.com
Heathcare FSA and Dependent Care (FSA)
Fidelity FSA
833.299.5089
netbenefits.com
Dental
Delta Dental of Ohio
Group #11210
800.524.0149
deltadentaloh.com
Accident, Critical Illness and Hospital Indemnity
Aetna
Group # 803122
800.607.3366
myaetnasupplemental.com
DTFOC BENEFITS RESOURCE WEBSITE
Vision
VSP
Group #30100243
800.877.7195
vsp.com
Life and Disability
Reliance Matrix
800.351.7500
Customer.care@rsli.com
reliancematrix.com
Dealer Tire Family of Companies Leave Team
800.933.2537 x36550
Email: leaveofabsence@dealertire.com
Employee Assistance Program
Reliance Matrix—AllOne Health
Company Code: RSLI859
855.775.4357
reliance-matrix.mylifeexpert.com
401(K) Savings Plan
Fidelity
Group #08723
800.835.5097
401k.com
Wellbeing Program
HealthWi$e through Personify Health
Support: 888.671.9395
support@personifyhealth.com
app.personifyhealth.com
ALIGHT NAVIGATION AND SUPPORT
CARRUM HEALTH
HealthWi$e through Personify Health
888.855.7806
carrum.me/DTFOC
ALIGHT BENEFITS EDUCATION CENTER
How to Access ID Cards
Only Aetna issues physical ID cards. You can request a replacement ID card by calling Aetna member services, online through the website, or the mobile app.
Login to each carrier website or mobile app to view or print your medical, dental, and vision plan ID cards.
Are you a new hire or are you experiencing a qualifying life event? Click here for enrollment instructions.
2025 Important Employee Notices
- Aetna Machine-Readable File
- Health Plan Notices
- Marketplace Exchange Notice
- Premium Assistance Under Medicaid and CHIP notice
- Premium Assistance Under Medicaid and CHIP notice SPANISH
- NY Disability Notice
- NY Paid Family Leave Notice
- IL Essential Health Benefit (EHB) Notice
- Dealer Tire LLC Wrap Document